Our Customer Charter – A promise to you At GPE, delivering exceptional experiences, spaces and service is at the heart of everything we do.

Our Customer Charter sets out this promise – a commitment to supporting you at every stage of your journey with us. We’ll take the time to get to know you, understanding your business and its needs so we can deliver the right solutions for you. By listening to your feedback it helps us continuously optimise and improve our offer - so you and your people can thrive.

 

 

“Customer centricity has always been part of who we are. But by setting out this Charter, we’re making our commitment clear, so you know exactly what you can expect from us, now and in the future. We’ll continue to go above and beyond to deliver outstanding service, spaces and experiences.” 

Toby Courtauld
Toby Courtauld
Chief Executive
Our five Customer Charter commitments
Setting our standards and holding ourselves accountable.
We get to know you.
Listening, learning, and taking time understand your business, to deliver solutions that work for you.
We always bring the energy.
Passion, enthusiasm, and energy are a given, helping create dynamic, inspiring experiences that will help you thrive.
We create exceptional spaces.
Crafting sustainable, dynamic spaces where your business and talent will ourish.
We evolve with you.
Adapting and rening our approach to meet your changing needs – our spaces and services work for you atevery stage of your journey.
We stay determined and dedicated.
We remain committed to delivering on our promises with honesty and professionalism.

What our customers say about us

  • Woolyard, London Bridge - Holly Leckenby Rye
    "Compared to other serviced offices I’ve worked in, GPE really take all the hassle away. I have to think very little about the office because they respond quickly, check in regularly and manage everything with such care. I would 100% recommend GPE."

    Holly Leckenby Rye

    People Lead
    Lottie, customer at Woolyard

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  • Woolyard, London Bridge - Joe Golby

    "Woolyard was the clear choice. The service is top-tier - I’d describe it as Premier League. Our team loves it so much that as we grow, we’re already looking at how we can stay and move internally rather than leave, because once you get used to this level of service, you don’t want to give it up."

    Joe Golby

    Compliance & Offices Manager
    Black Cat Consultancy, customer at Woolyard

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  • Woolyard, London Bridge - Oliver Bebb

    "The team here are absolutely exceptional - you feel constantly supported, and the balance they strike is perfect. Woolyard stood out by a country mile - the location, the gorgeous office space, and the exceptional team. It’s delivered everything we hoped for and more, and there’s not much more we could ask for."

    Oliver Bebb

    Partner
    Carisbrook & Partners, customer at Woolyard

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